Marque
Refund Policy
Last updated 14 August 2026
1. Try before you pay
Every Marque subscription starts with a 14-day free trial with no payment details required. The trial is the full product, not a cut-down version — the fairest refund policy is the one you never need, because you saw exactly what you were buying before you paid.
2. First payment
If you subscribe and the platform does not work as described, contact us within 14 days of your first payment and we will refund it in full. Tell us what went wrong — it helps us fix it, but a refund does not depend on our agreeing with you.
3. Renewals
Renewal charges are refundable within 7 days of the charge if the platform has not been materially used in the new billing period. Cancel any time from the billing page in your console; cancellation stops future charges and your plan runs to the end of the period already paid.
4. What is not refundable
Charges from third-party providers you connect under your own accounts — telephone numbers, call and message charges, card processing fees — are billed by those providers under their own terms and are outside our control.
5. How refunds are paid
Refunds go back to the original payment method, processed by our payment provider, and typically arrive within 5–10 business days depending on your bank.
6. Contact
Refund requests and questions: quantumcx.ai@gmail.com.
See also the Terms of Service and Privacy Policy, or return to the site.